Welcome to TourMe, a mobile application that connects Travelers with local, Saudi tour guides, initiated by Neural Networks Establishment in Jeddah, Saudi Arabia with registration number 4030420322. By downloading, accessing, or using the TourMe App, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy.

1. Services Provided

· TourMe provides users with access to a platform that allows them to book and engage local, Saudi tour guides for their travel experiences within the Kingdom of Saudi Arabia.

· Users can browse tour guide profiles, read reviews, and select tour guides based on their preferences, such as language, areas of expertise, and tour package options.

· Tour guides on TourMe ِApp are responsible for providing accurate information, safe and enjoyable tours, and a positive experience for users.

2. User Eligibility

· The TourMe App is available for use by individuals aged 18 and above.

· Users must provide accurate and up-to-date personal information, including their full name, contact details, and valid identification documents, as required by the platform.

· Users must comply with all applicable laws and regulations when using the TourMe App and engaging with tour guides.

3. Booking and Payment

· Users can book tour services through the TourMe App, selecting the desired tour guide (With or without car, date, and tour package).

· Payment for tour services must be made through the secure payment gateway integrated within the TourMe App.

· The user bears all the value of the trip or trips, taxes for each country, and any new value that occurs in each trip when paying electronically or through the tour guide's electronic wallet.

· The TourMe App cannot return the amount to the user after requesting the trip, during the trip, or after the completion of the trip.

4. User Responsibilities

· Users must treat tour guides and other users with respect and courtesy, and refrain from any discriminatory, abusive, or inappropriate behavior.

· Users are responsible for their own safety and well-being during the tour and must follow the instructions and guidance provided by the tour guide.

· Users must not engage in any illegal activities or attempt to circumvent the TourMe App's policies and procedures.

· The TourMe App cannot return the amount to the user after requesting the trip, during the trip, or after the completion of the trip.

5. Tour Guide Responsibilities

· Tour guides on the TourMe platform are responsible for providing accurate and up-to-date information about the destinations, attractions, and cultural aspects of the Kingdom of Saudi Arabia.

· Tour guides must ensure the safety and well-being of the users during the tour and comply with all applicable laws and regulations.

· Tour guides must maintain a professional and courteous demeanor when interacting with users and must not engage in any discriminatory, abusive, or inappropriate behavior.

6. Intellectual Property

· The TourMe App, its content, and all related intellectual property rights are owned by Neural Networks Establishment for Information Technology and are protected by applicable laws.

· The TourMe App protects users' data. The user’s data is stored in a secured third party cloud storage. TheTourMe App has the rights to use the users’ data for marketing, research, and development.

· Users are not permitted to copy, modify, distribute, or create derivative works from the TourMe App or its content without the express written permission of TourMe.

7. Limitation of Liability

· TourMe is not responsible for any injuries, damages, or losses that may occur during the tour or as a result of the user's interaction with the tour guide.

· TourMe is not responsible for any criminal acts by any means. For facing any criminal case, the user must immediately contact the police in the area.

· ourMe will not be liable for any indirect, consequential, or punitive damages arising from the use of the TourMe App or the services provided by tour guides.

8. Termination and Suspension

· TourMe reserves the right to terminate or suspend a user's access to theTourMe App for any reason, including but not limited to, a violation of these Terms and Conditions or the Privacy Policy.

· Users may also request to terminate their account by contacting the TourMe customer support team.

9. Governing Law and Dispute Resolution

· These Terms and Conditions, as well as the use of the TourMe App, shall be governed by the laws of the Kingdom of Saudi Arabia.

· Any disputes arising from the use of the TourMe App or these Terms and Conditions shall be resolved through the appropriate legal channels within the Kingdom of Saudi Arabia.

By using the TourMe App, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with these terms, please do not use the TourMe App.