Privacy Policy for TourMe App

1. Information We Collect

We collect personal information that you provide directly to us when using the TourMe app, including but not limited to:

• Personal Identification Information: Name, email address, phone number, and profile picture.
• Tour and Travel Information: Tour preferences, travel history, and booking details (e.g., tour type, date, time, and duration).
• Location Data: Geolocation data to facilitate the provision of on-demand tour and guide services.
• Payment Information: Credit card details, billing address, and other payment-related information for booking and payment processing.
• Device Information: Information about the device you're using to access the app (e.g., model, OS version, app version, and IP address).
• Demographic Information: Gender and age for personalized pricing models.Demographic Information: Gender and age, as these details may affect pricing and offer personalized pricing models based on such factors.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To facilitate your tour bookings, connect you with a guide, and ensure the proper execution of the requested services (either with or without a car).
• Customer Support: To respond to your inquiries and provide customer support.
• Payment Processing: To process payments for bookings and transactions within the app.
• Location-Based Services: To provide accurate directions, locate nearby guides, and enhance the overall user experience with personalized suggestions.
• App Improvement: To improve the functionality and performance of the app, fix bugs, and enhance user experience.
• Marketing: To send promotional offers and updates, but only if you have opted-in to receive such communications.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who help us in providing our services, such as payment processors, data hosting, and customer support.
• Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or government request.
• With Your Consent:, We may share your information if you have given us explicit consent to do so.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Choices

• Access and Update: You can access and update your personal information in the app settings.
• Opt-Out: You can opt-out of receiving marketing communications at any time by updating your preferences in the app or by contacting us directly.
• Location Data: You can manage your location preferences and permissions in your device settings. Note that turning off location services may impact certain features of the app.
• Demographic Information: You can update your gender and age information, which may impact pricing calculations.

6. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Children's Privacy

TourMe is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by posting the updated policy within the app or by sending you a notification. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at: Email: @tourme.com Address: By using the "TourMe" app, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.